Frequently Asked Questions

What is Babelbay?

Babelbay offers innovative online language learning services. Babelbay operates according to the code of conduct for Mobile & SMS services in the UAE.

How can I become a member?

For du users: sms SUB 66 to 9195. For Etisalat users: sms 55 to 4161.

Who can enter the service?

You have to be 18 years or older to participate in the service or have received permission from your parents or the person who is authorized to pay your bill.

How does the program work? 

You start a level by opening a link that you received in a SMS or WAP message. The link expires after 3 months. Each level contains dialogues, flashcards, and some challenges. You can advance to the next level if you successfully pass the challenge.

How can I stop being a member? 

For du users: sms UNSUB to 9195 to unsubscribe. For Etisalat users: sms STOP 55 to 4161 to unsubscribe.

What is the cost of being a member?

You will pay for the service through your mobile bill or prepaid balance. For du customers: you will receive a billed SMS message for AED 3, three times per week and you will receive one level credit for each time you are billed successfully. For Etisalat customers: you will receive a billed SMS message for AED 10, one time per week and you will receive one level credit for each time you are billed successfully.

What if I don't have Internet on my mobile phone? 

You can take the lessons by opening the link you received in a desktop internet browser. Or alternatively subscribe to the web version.